Legal

Privacy Policy & Terms of Service

Privacy Policy Terms of Service & Refund Policy

Privacy Policy

Last updated: June 2, 2026

FigureGuild ("we", "us", "our") provides a scientific figure platform that helps researchers build plots, assemble multi-panel figures, and generate graphical abstracts. This policy explains what data we collect, how we use it, and the choices you have.

FigureGuild is operated by Ram, a sole proprietor based in India. For any privacy question, contact hello@figureguild.com.

The short version

  • We collect the minimum we need to run the service: your account info, the data and figures you create, and basic usage information.
  • We do not sell your data. We do not use your research data to train AI models.
  • Your figures and datasets are private to your account and are not shared with other users.
  • To generate charts and abstracts, some content is processed by trusted third-party AI providers (see "AI processing" below).
  • You can export or delete your data at any time.

What we collect

Account information. When you create an account, we collect your email address and name via our authentication provider (Clerk). If you sign in with Google, we receive your basic profile (name, email) — we do not receive your Google password.

Content you create. The data you paste or upload, the charts and figures you build, multi-panel layouts, graphical abstracts, and any titles, labels, or captions you add. This is your content; it belongs to you.

Usage information. Basic analytics about how the service is used — pages visited, features used, errors encountered — so we can fix bugs and improve the product.

Payment information. If you subscribe to a paid plan, payment is handled by Paddle (acting as Merchant of Record). We do not store your full card number — Paddle handles that. We retain records of your plan, billing status, and transaction history.

Technical data. IP address, browser type, and device information, collected automatically for security, rate-limiting, and to keep the service running.

How we use your data

  • To provide the service: store your figures, run the chart builder, compute statistics, and generate graphical abstracts.
  • To authenticate you and keep your account secure.
  • To process payments and manage subscriptions.
  • To improve the product, fix bugs, and understand which features are useful.
  • To communicate with you about your account, important changes, or support requests.
  • To enforce plan limits and prevent abuse.

AI processing — please read this

FigureGuild's principle is AI-assisted, not AI-automated.

Statistics are computed locally by our own code, never by an AI model. The AI never invents, alters, or fabricates your numbers.

To understand how your pasted data is structured and to generate graphical abstracts, some content is sent to trusted third-party AI providers — currently Anthropic (Claude) and Google (Gemini) — for processing.

We do not use your data to train our own models, and we instruct our AI providers not to train on your data where their terms allow.

How your data is stored and protected

Your content is stored in a secure database (PostgreSQL) and is isolated per account — other users cannot access your figures or datasets.

We use authentication, access controls, and encryption in transit (HTTPS) to protect your data. No method of storage is 100% secure, but we take reasonable measures.

Who we share data with

We share data only with service providers who help us run FigureGuild, and only as needed:

  • Clerk — authentication and account management.
  • Paddle — payment processing (Merchant of Record).
  • Anthropic, Google — AI processing as described above.
  • Replit — hosting the application and storing data.

We do not sell your personal data or your research data to anyone.

Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, export, or restrict processing of your personal data.

You can export your figures from within the app, and delete your account at any time from account settings or by emailing hello@figureguild.com. When you delete your account, we delete your content within 30 days, except where we must retain limited records for legal or accounting reasons.

If you are in India, you have rights under the Digital Personal Data Protection Act (DPDP), 2023, including access, correction, and erasure of your personal data, and the right to grievance redressal. If you are in the EEA/UK, our legal bases for processing are: performing our contract with you, your consent (for optional analytics), and our legitimate interests. If you are in California, we do not sell your personal information.

Data retention

We keep your content for as long as your account is active. If you delete your account, we remove your content within 30 days. We may retain anonymized usage data and limited records required for legal or tax purposes.

Children

FigureGuild is intended for researchers and is not directed at children under 18. We do not knowingly collect data from children.

International users

We operate from India and may process data in other countries where our service providers operate (Anthropic, Google, Paddle). By using FigureGuild, you understand your data may be transferred internationally with appropriate safeguards.

Changes to this policy

We may update this policy. If we make material changes, we'll notify you by email or in-app notice and update the "Last updated" date.

Contact

Questions about privacy: hello@figureguild.com

Ram, Kurnool, Andhra Pradesh, India


Terms of Service & Refund Policy

Last updated: June 2, 2026

These Terms govern your use of FigureGuild ("the Service"), operated by Ram, a sole proprietor based in India ("we", "us"). By creating an account or using the Service, you agree to these Terms. If you don't agree, please don't use the Service.

1. The Service

FigureGuild provides tools to create scientific figures, including a Graph Builder (statistical charts from your data), a Figure Assembler (multi-panel figure layouts), and Abstract Studio (AI-assisted graphical abstracts). The Service is provided on an "as is" and "as available" basis.

2. Your account

  • You must provide accurate information and keep your account secure.
  • You are responsible for activity under your account.
  • You must be at least 18 years old and capable of forming a binding contract.
  • One person or entity per account unless we agree otherwise.

3. Your content and ownership

  • You own the data you upload and the figures you create. We do not claim ownership of your content.
  • You grant us a limited license to store, process, and display your content solely to provide the Service to you.
  • You are responsible for ensuring you have the right to use any data you upload.
  • We do not use your content to train AI models.

4. Acceptable use

You agree not to:

  • Upload data you don't have the right to use, or that violates others' privacy or confidentiality.
  • Use the Service for unlawful purposes or to produce misleading or fraudulent figures.
  • Attempt to break, overload, reverse-engineer, or gain unauthorized access to the Service.
  • Resell or redistribute the Service without our permission.
  • Abuse AI features (e.g. automated bulk requests beyond your plan's limits).

5. Scientific accuracy and your responsibility

FigureGuild is a tool to help you visualize and present your data. You are responsible for the accuracy, interpretation, and integrity of your figures and the underlying data.

Statistics are computed by our software; you must verify that statistical tests, values, and figures are appropriate and correct for your research before relying on or publishing them.

AI-generated graphical abstracts are illustrative and may contain errors; review and verify them before use. We are not responsible for decisions or publications based on output from the Service.

6. Plans, credits, payment & Refund Policy

We offer Free, Starter, and Pro plans with the features and limits described on our pricing page.

Paid plans are billed monthly or annually via Paddle (acting as Merchant of Record). Prices are in USD and may exclude taxes (such as GST), which may be added based on your location.

Credits are consumed by certain actions (e.g. AI generation) as described on the pricing page. Paid plans renew automatically until cancelled. You can cancel anytime; your plan remains active until the end of the current billing period.

Refund Policy: We offer refunds within 14 days of purchase if you are unsatisfied. As Merchant of Record, Paddle handles billing and may apply its own refund process. For billing questions or refund requests, email billing@figureguild.com.

We may change prices or plan features with reasonable notice; changes won't affect your current billing period.

7. Availability and changes

We may modify, suspend, or discontinue features at any time. We'll give reasonable notice of material changes where we can. We aim for high availability but do not guarantee uninterrupted service.

8. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your account if you violate these Terms, abuse the Service, or for legal or security reasons.

On termination, your content is deleted as described in our Privacy Policy above.

9. Disclaimers and limitation of liability

The Service is provided "as is" without warranties of any kind, express or implied, including fitness for a particular purpose.

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, or for loss of data, research outcomes, or publication consequences.

Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim, or USD $100, whichever is greater.

10. Privacy

Your use of the Service is also governed by our Privacy Policy above, which explains how we handle your data.

11. Changes to these Terms

We may update these Terms. If we make material changes, we'll notify you and update the "Last updated" date. Continued use after changes means you accept the updated Terms.

12. Governing law

These Terms are governed by the laws of India, without regard to conflict-of-law rules. Any disputes will be subject to the courts of Kurnool, Andhra Pradesh, India.

13. Contact

Questions about these Terms: hello@figureguild.com

Ram, Kurnool, Andhra Pradesh, India

FigureGuild · Privacy Policy & Terms of Service